Ordering

How do I place an order with Canna Couriers?

Ordering is really simple!

  1. Start by signing up to our website using this simple registration form
  2. Browse our wide variety of marijuana flowers, concentrates and edibles & add the items you’d like to your cart
  3. Pay for your order using Bitcoin or Interac e-transfer
  4. Once we confirm payment, we’ll ship out your order and send you a tracking number for your convenience
How is my order packaged?

Your order gets carefully put together by our team & vacuum sealed for security / freshness. It’s then sent to you in a discrete, unmarked package. 

What payment methods are accepted?

We accept payment via Interac e-transfer as well as Bitcoin

I have a problem with my order. What now?

If you have a problem with your order please contact us at [email protected] and we’ll get back to you as soon as possible. We’ll do everything we can to resolve your issue and make sure you’re happy!

Is there a minimum order size?

The minimum order amount is $75

Other

How do Courier Points work?

Courier points are awarded automatically once you make a purchase on our site. You’ll receive 5% cashback in points. These points can then be redeemed at checkout for a discount on future purchases!

Can I refer a friend?

Absolutely! Simply click the Refer a Friend link in the top menu. We’ll give you a $20 coupon for each friend or family member you sign up plus they will also receive a $20 coupon! 

Note: referral coupons are not awarded until the referred person makes their first purchase.

Shipping

When can I expect my package?

Orders are shipped out within 1 business day after payment is cleared on our end. You can expect the package to take between 2-3 business days to arrive. A tracking number will be provided for your convenience once your order has been shipped.

Note: This is only an estimate. Once we ship the package out it’s in the hands of Canada Post

Do you ship outside Canada?

No. We only provide service to Canadian mailing addresses

How much are the shipping fees?

Orders under $150 will be charged a $10 flat rate for Xpresspost shipping. Orders over $150 will receive free Xpresspost shipping